Peer Support Coworker
A four-hour introduction for public safety personnel to noticing when a coworker is struggling and knowing how to help.
- 4 hours
- 60-day access
- Completion certificate
The people closest to us are often the first to notice when something has changed. We help peers and organizations build the knowledge, confidence, and structure to turn that connection into meaningful peer support.
For the people others already know and trust
Online and self-paced, written for public safety personnel and the realities of responder culture. Choose the level that fits your role.
A four-hour introduction for public safety personnel to noticing when a coworker is struggling and knowing how to help.
An introduction to peer support in public safety: the role of a peer, the basics of helping, and where to go next.
The core program for people serving on a public safety peer support team.
Everything in Teammate, plus six hours on selecting, training and leading a public safety peer team.
Training a whole public safety team? Ask about group pricing, invoicing and in-person options.
Talk with usEvery certification offered by Lighthouse and by ICISF with UMBC, in one place.
Peer support is one person helping another through something hard, because they've been close to it themselves. It runs on lived experience, trust and listening. It isn't therapy, and it doesn't replace clinical care.
It grew up in public safety, and you'll find it now in behavioral health, the military, hospitals and community groups. The people doing it need to know when to step in, when to step back, and when to get someone professional help.
That's what the training is for. And if you've already been trained somewhere else, the ICPS is how you show what you know.
Psychological first aid is the support one person gives another in the hours and days after a crisis. This course teaches the RAPID model and applies it to the calls, incidents and built-up stress that first responders carry.
Enroll in the courseICISF is a nonprofit in Ellicott City, Maryland. Its mission is to be the leader in providing education, training, consultation and support services in comprehensive crisis intervention.
ICISF teaches Critical Incident Stress Management (CISM), which is how peers help peers understand what can happen after a critical incident. Its courses are for people joining a crisis response team and for the organizations that help people recover. With UMBC, ICISF also offers its own certifications in CISM, peer paracounseling and pastoral crisis intervention.
ICISF co-sponsors the ICPS with us, and its crisis intervention courses are part of our in-person training.
We run one to five day in-person programs for agencies and teams, including ICISF's Assisting Individuals in Crisis and Group Crisis Intervention courses. Group pricing is available.
“This was a comprehensive training that will be extremely useful as a Clinical Advisor to Peer Support in my Department. I enjoyed the structure and flow of this course and the videos were as informative as they were important. Well done!!”
“I thought the training and information was excellent. I truly appreciate all the information that was shared and know that this will help to make me a more successful peer support teammate. Thank you for your hard work in making this program!”
“I really like that the videos were broken down into short segments. This kept the learning going quickly and not too overwhelming.”
Teammate and Leader certifications renew each year. Your records are on the Lighthouse Hub.
Renewals and CECourses started on this site finish where you began them. New courses, exams and certificates are on the Lighthouse Hub.
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